ARTL Troubleshooting
Card Issuing
1. I can't log in to the eServices website
2. How do I check if my Digital Certificate has expired?
3. How do I recertify an expired Digital signature?
4. I can't access the PKI database
5. Changing your smartcard Pin code
6. I can't change the PIN on the new smartcard
7. I can't access the Certificate Enrolment website
8. I don't know my Organisation Account ID
9. I'm getting an error message at Certificate Enrolment stage
10. The Activate Smartcard window does not appear when I click the Activate button
12. Nothing happens when I click the 'Sign' button on the Sign Document dialogue box
13. I'm getting an error message at Activate Smartcard stage
14. I'm getting an error message at Activation Proceed stage
