Contact Us

Our Customer Service Centres are open to the public Monday, Tuesday, Thursday and Friday 8.30am-4pm. Wednesday 10.00am - 4pm. Both centres have disabled access and hearing loops. If you are unable to visit one of the centres contact us by telephone, fax or email as noted below:

Edinburgh Customer Services Tel: 0845 607 0161

Glasgow Customer Services Tel: 0845 607 0164

Notice of change to opening hours

From the week beginning on 9 August, the Customer Service Centres in Glasgow and Edinburgh along with the Chancery and Judicial Registers will open on Wednesdays at 10.00 am rather than 8.30 am. This is a permanent change to allow staff training to take place.

This change affects the public counters, personal presentments and dedicated phone lines for these departments. Customer Services telephone line will be open until 17.00.

The new opening hours are as below:

Monday                      08.30 – 16.00
Tuesday                     08.30 – 16.00
Wednesday              10.00 – 16.00
Thursday                    08.30 – 16.00
Friday                         08.30 – 16.00

Edinburgh Customer Service Centre

Edinburgh Customer Service Centre
Location Map (download Adobe Reader)
Meadowbank House
153 London Road
Edinburgh
EH8 7AU

LP 50 Edinburgh 5
DX 550906 Edinburgh 9

Tel. 0845 607 0161
Email. customer.services@ros.gov.uk
Textphone Users. 0845 607 0168

Customer Service Centre Manager
Lee Calder
Tel. 0131 200 3940
Email. lee.calder@ros.gov.uk

Glasgow Customer Service Centre

Glasgow Customer Service Centre
Location Map
Hanover House
24 Douglas Street
Glasgow
G2 7NQ

LP 12 Glasgow 9
DX 501752 Glasgow 9

Tel. 0845 607 0164
Email. customer.services@ros.gov.uk

Customer Service Centre Manager
Kay Dallas
Tel. 0141 306 1719
Email. kay.dallas@ros.gov.uk

DX or LP Addresses for contacting Registers of Scotland

If you use the DX or LP method for sending mail to us the link below will give you access to all the numbers used by us in our Edinburgh and Glasgow offices.

Click here to view a list of DX and LP box numbers