Frequently Asked Questions
Please use the list of links below to find the question you have. We have used feedback and helpdesk questions from customers to create our questions so we hope you can find the answer you are looking for. If you cannot find the answer you need please get in touch by telephone, fax or email at the contacts below.
Customer Services
Land & Property Data
Pre-Payment
Registers Direct
Edinburgh Customer Service Centre
Tel. 0845 607 0161
Fax. 0131 200 3932
Email. customer.services@ros.gov.uk
Textphone Users. 0845 607 0168
Glasgow Customer Service Centre
Tel. 0845 607 0164
Fax. 0141 306 4424
Email. customer.services@ros.gov.uk
Customer Services Contacts
- Opening Hours: Mon, Tues, Thurs, Fri 8.30-16.00 Wed: 10.00-16.00
- Edinburgh Tel: 0845 607 0161
- Edinburgh Fax: 0131 200 3932
- Glasgow Tel: 0845 607 0164
- Glasgow Fax: 0141 306 1721
- Email: customer.services@ros.gov.uk


