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FAQs
Q1. How do I sign in to eForms Online?
A.
Existing eFORMS users’ accounts have been migrated from existing
eFORMS service to the new eFORMS service. So you should sign on
using your usual user-id. However because the convention for password
construction has changed you must prefix your existing password
with the characters Rospass1.
Example
Username: johnsm
Existing password: monkey
New password: Rospass1monkey
NB. Your password is case
sensitive.
If you are not a registered user of eForms Online and would like
to use the service in future, please contact the eServices Support
Team on 0845 607 0160 from 08.00 to 18.00 Monday to Friday or click
here to register online.
Q2. I have forgotten my password, how do I find out what
it is?
A. Your password is totally secure and is only known to you, if
you have forgotten your password, please phone the eServices Support
Team on 0845 607 0160 from 08.00 to 18.00 Monday to Friday, and
they will reset it. One of the team will notify you of the new password
allocated and you will then be asked to change this password when
you next access eForms Online.
The password construction must comply with the following rules:
• a minimum of 8 characters in length
• a mix of lower case, upper case and numerals
(all three required)
When you have logged in successfully details of the date and time
you last signed into your account will be displayed.
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