| |
|
| CUSTOMER
RELATIONS |
| Guidance
on dealing with customers |
| |
|
Title:
Customer
Service Manual (909kb)
Description: Guidance on the work of the Customer Service
Centres.
Format: Electronic version; hard copy.
Access Details: Website;
request to RoS Customer Service Centres.
Cost: Free. |
| |
|
Title:
Complaints
Handbook (3.36mb)
Description: Guidance on how to deal with complaints.
Format: Electronic version; hard copy.
Access Details: Website;
request to RoS Customer Service Centres.
Cost: Free. |
|
|
