| CUSTOMER SERVICE | |
| A range of literature giving information about aspects of customer service at RoS | |
| Title: Customer
Service Manual (223kb) Description: Booklet containing basic information abour RoS customer service standards. Format: Electronic version; hard copy. Access Details: Website; request to RoS Customer Service Centres. Cost: Free. |
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| Title: Geographic Information Description: Leaflet containing details of RoS standards for the provision of geographic information to its customers. Format: hard copy. Access Details: request to RoS Customer Service Centres. Cost: Free. |
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| Title: Putting
Things Right (1.56mb) Description: Booklet setting out RoS's complaint procedures. Format: Electronic version; hard copy. Access Details: Website; request to RoS Customer Service Centres. Cost: Free. |
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