CUSTOMER SERVICE
A range of literature giving information about aspects of customer service at RoS

Title: Customer Service Manual (223kb) Description: Booklet containing basic information abour RoS customer service standards. Format: Electronic version; hard copy. Access Details: Website; request to RoS Customer Service Centres. Cost: Free.
Title: Geographic Information Description: Leaflet containing details of RoS standards for the provision of geographic information to its customers. Format: hard copy. Access Details: request to RoS Customer Service Centres. Cost: Free.
Title: Putting Things Right (1.56mb) Description: Booklet setting out RoS's complaint procedures. Format: Electronic version; hard copy. Access Details: Website; request to RoS Customer Service Centres. Cost: Free.