All of the information in the registers is open to the public. We want to make the information open to all and have taken a number of steps to make access easier. Enquiries from all sections of the community are welcomed. Our multi-language leaflet contains information in Gaelic, Arabic, Bengali, Chinese, Punjabi and Urdu.
We publish an extensive range of literature on the products and services that we offer. All leaflets and brochures can be provided in other formats, including CD-ROM, audiocassette or in Braille. The information can also be provided in other languages on request.
Customers using our Customer Service Centres can have access to an interpreter to assist with their enquiry. Requests for this service can be made by contacting one of the Centres. We also have staff who are educated in the use of British Sign Language to assist members of the deaf community.
The Customer Service Centres can be contacted in person, in writing, by telephone, fax or email. See below for contact details:
153 London Road
Tel. 0845 607 0161
Fax. 0131 200 3932
24 Douglas Street
Tel. 0845 607 0164
Fax. 0141 306 1721
Textphone users can contact us on 0845 607 0168 (local rate)
The Customer Service Centres are open to the public from 8.30am to 4pm Monday to Friday. Both centres have wheelchair access and hearing loops.
What We Do
We welcome requests from community groups and organisations to find out what we do and what information we can provide. Please call 0131 200 3947.