What We Do
Registers of Scotland operates in a dynamic environment and responds to external drivers from bodies such as central government, the Scottish Parliament, the Law Society of Scotland and the Scottish Law Commission.
Registers of Scotland's income is dependent on the economic climate and the buoyancy of the property market. Trends in economic growth or decline, which impact on the property market, continue to be monitored and evaluated.
Registers of Scotland also responds to policies adopted by the Scottish Government and legislation emerging from the Scottish Parliament and works closely with Justice Department and the Scottish Law Commission regarding the effect these have on the registration business.
The 'Modernising Government' agenda requires government departments and agencies to deliver better services to the citizen. Key to this for RoS is the delivery of electronic services both in terms of the provision of information from the registers and the registration of deeds and applications in the two property registers, the Register of Sasines and the Land Register.
The continued development of Registers Direct service, an online business to business service allows for information from the registers to be available electronically.
Registers of Scotland will continue to work with other public bodies to deliver improved "joined-up" government for the benefit of the citizen. For example, the Inland Revenue Stamp Office and the Registrar of Companies have been consulted whilst RoS develops a system of Automated Registration of Title to Land.
We welcome enquiries from community groups and organisations who wish to gain an insight into our work and the information that we provide. Please telephone Customer Relations on 0131 200 3947.
Customer Services Contacts
- Opening Hours: Mon, Tues, Thurs, Fri 8.30-16.00 Wed: 10.00-16.00
- Edinburgh Tel: 0845 607 0161
- Edinburgh Fax: 0131 200 3932
- Glasgow Tel: 0845 607 0164
- Glasgow Fax: 0141 306 1721
- Email: customer.services@ros.gov.uk


