Complaints about registration decisions

Post registration enquiries will, on request, investigate the content of a title sheet if you consider it is incorrect.

If there is found to be an inaccuracy in a title sheet, the Land Registration etc (Scotland) Act 2012 provides the legal process under which rectification of that inaccuracy may be achieved. The act also provides a legal framework under which appeals may be made against any decision taken by the keeper in compiling a title sheet or rectifying an inaccuracy.

If you are dissatisfied with the delivery of service by the keeper, rather than a legal decision that has been made, then this will be considered as a complaint.