Independent external review

If you're still dissatisfied after using our complaints handling process, you can contact the Scottish Public Services Ombudsman (SPSO) at:

SPSO
4 Melville Street 
Edinburgh 
EH3 7NS

SPSO
Freepost EH641
Edinburgh 
EH3 0BR

Phone: 0800 377 7330
Online contact: www.spso.org.uk/contact-us
Mobile site: http://m.spso.org.uk