Privacy statement

This privacy statement illustrates our commitment to maintaining the security and confidentiality of personal information collected on our website. The following explains our information gathering and dissemination practices for this website.

Personal data

You can access our website's homepage and browse our site without disclosing your personal data.

However, if you wish to request information, products and services or to give us feedback online, you will be required to complete a form with some personal data. From the details given on the form, we collect your contact information (eg your email address) in order to send out the information requested and also to keep you advised of new services etc. For the purposes of processing your request for a product or service, we also collect from the form your financial information (eg account or credit card number).

If we wish to use your personal data for any other purpose, we offer you the means to consent to this purpose by indicating in a box at the point on the site where the personal data is collected.

On request, you may view the information that we hold about you and request that we update, correct or delete it. You may also choose to opt-out from receiving any future mailings.

Correspondents should note that all communications to or from Registers of Scotland may be automatically logged, monitored and/or recorded for lawful purposes.

Online surveys

If you participate in our online surveys, you may be asked for contact information, like your email address. This will be used to contact you when necessary. You may choose to opt-out from receiving future mailings.


Cookies are files stored in your browser and are used by most websites to help personalise your web experience. Some cookies are essential to delivering our services but many of the third party cookies utilised by the site can be disabled without any adverse effects. Information on how to disable cookies can be found in the help section of your internet browser and on sites such as

Essential cookies we use

Some features on this site may not function correctly if you do not allow the following cookies:


    This session cookie is set by the software which powers our website and stores a random unique string of letters and numbers. Session cookies are required to follow your progress through the website and to ensure that any information you enter or routes you take are remembered. This cookie does not identify you personally and is not linked to any other information we store about you. This information is deleted when you close your browser. More information on Session ID cookies can be found on allaboutcookies.

  • civicAllowCookies

    This is the cookie stored by Cookie Control when a user agrees to have cookies stored on their machine.

  • announcement_info

    This cookie remembers that you've seen the Cookie Control notification so you don't see the announcement again.

Third party cookies

Many of the third party services we use on our website such as analytics , mapping, video and social networking software will also set cookies in your browser. We have no control over these cookies. They aren't essential to accessing our services but may help to enhance them.

Google Analytics

  • _ga

    This cookie helps us count how many people visit the RoS website by tracking if you've visited the site before. It expires after 2 years.

  • _gat

    This cookie is used to manage the rate at which page view requests are made. It expires after 10 minutes.

A full explanation of how Google utilise cookies in their analytics software can be found on their Developers site.

Google Maps


External website/other organisations

We do not collect information about visitors to the website from other sources, such as public records or bodies or private organisations, nor do we collect or use personal data about you for any other purpose than those indicated.

Although this site contains links to other websites, Registers of Scotland is not responsible for the privacy practices or the content of such websites.

We do not disclose the personal data collected on our website to other organisations.


This site has security measures in place to protect the loss, misuse and alteration of the information under our control. These include but are not limited to a secured database containing personal data. The database is located off the main server and is not accessible directly.

Our website does not enable our visitors to communicate with other visitors or to post information to be accessed by others.


Our site provides you with the opportunity to choose to opt-out from receiving communication from us at the point at which we request information about you.

By contacting us (as detailed below) you are given the opportunity to change and modify information previously provided and remove your information from our database, and to choose not to receive future communications of our services.

Contacting the website

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website you can e-mail us at

You can also contact us at one of our customer service centres.