Digital discharge service moves into early-use phase

Published: 09 December 2016

Registers of Scotland (RoS) is continuing its digital transformation, moving from a traditionally paper-based organisation to one that is harnessing the benefits of digital technologies for our customers. To help us develop new digital services and products, as well as updating existing products, we are collaborating with a variety of stakeholders.

During recent months, RoS has been working in conjunction with the Law Society of Scotland and Council of Mortgage Lenders, to review the discharge process with the aim of introducing efficiencies to all parties, providing a streamlined process.

As part of our collaborative approach, we are pleased to announce that our digital discharge service is now being used by Royal Bank of Scotland and its panel firms in a private beta phase. This will last between four and six weeks and allows the digital discharge service to be used in a real, but closely monitored, environment for the purpose of gathering feedback and learnings from users.

All parties have been very positive about the new service, citing its efficiency and improved security as key benefits. Optima Legal created the first digital discharge requests which have now been signed by Royal Bank of Scotland and have successfully completed registration with RoS.

The successful initial release of the digital discharge service represents a significant milestone in the journey towards digital registration services for the Scottish conveyancing market. We are currently consulting on the next steps of that journey.

Interest in the digital discharge service has been high throughout its development and there will be updates on its progression to wider use early in the New Year.