New appointments system launched

Published: 06 January 2017

We’ve launched an appointment-only system for customers who need to obtain information from our registers in person.

The new system means customers and staff can both be prepared for appointments, ensuring swift and satisfactory service.

You can make appointments for both our Glasgow and Edinburgh customer service centres.

If you do not have internet access you can request an appointment by calling customer services on 0800 169 9391.