During the festive period our opening hours will be:
| Friday 23 December | Open until 13:00 |
| Monday 26 December | Closed |
| Tuesday 27 December | Closed |
| Wednesday 28 December | Open |
| Thursday 29 December | Open |
| Friday 30 December | Open until 13:00 |
| Monday 2 January | Closed |
| Tuesday 3 January | Closed |
For customer support contact customer services and our team will identify how best to help you.
Call 0800 169 9391 or email customer.services@ros.gov.uk
If your case is urgent we have an expedite service. Check to see if yours meets the criteria.
Digital submissions over the festive period
The tables below outline the dates of registration and the earliest customer confirmations can be expected for our digital submission services over the festive period.
These will vary depending on the submission date and service.
Land register
| Customer submits | Submission confirmation | Presentment date / Registration date (earliest) | Customer acknowledgement (earliest) |
|---|---|---|---|
| Friday 23 - Tuesday 27 December | Same day of submission | Wednesday 28 December | Thursday 29 December |
| Friday 30 - Tuesday 3 January | Same day of submission | Wednesday 4 January | Thursday 5 January |
Sasine register
| Customer submits | Customer confirmation | Presentment date / Registration date (earliest) | Customer acknowledgement (earliest) |
|---|---|---|---|
| Friday 23 - Tuesday 27 December | Same day of submission | Wednesday 28 December | Thursday 29 December |
| Friday 30 - Tuesday 3 January | Same day of submission | Wednesday 4 January | Thursday 5 January |
Register of Inhibitions and Register of Judgments
| Customer submits | Customer acknowledgement | Presentment date / Registration date (earliest) | Customer confirmation (earliest) |
|---|---|---|---|
| Friday 23 - Tuesday 27 December | Same day of submission | Wednesday 28 December | Thursday 29 December |
| Friday 30 - Tuesday 3 January | Same day of submission | Wednesday 4 January | Thursday 5 January |
Register of Deeds (post)
The Register of Deeds has the same festive opening period as the property registers.
Mail received on the days the register is closed (26 and 27 December 2022 and 2 and 3 January 2023) will be accepted but not processed until reopening.
In general, the issuing of extracts from the Register of Deeds is not time critical.
However, if any urgent extracts are required then the original writ(s) should arrive with the keeper no later than 18 December.
If the need arises for urgent extracts of new recordings after that date please contact us on cajr@ros.gov.uk.
| Customer submits | Presentment date / Registration date (earliest) |
|---|---|
| Monday 26 - Tuesday 27 December | Wednesday 28 December |
| Monday 2 - Tuesday 3 January | Wednesday 4 January |