Board papers - May 2020

Published: 21 August 2020
Freedom of information class:

Board papers - May 2020

Our board papers for May 2020.

The minutes for this meeting are now available.

If you would like any of these papers in an accessible format, contact us with your preferences.

RoS Board agenda

RoS Board Agenda - 6 May 2020

February board minutes

Board minute - February 2020

Action log

A summary of the ongoing RoS Board actions.

Audit and Risk Committee minutes

Audit and Risk Committee minutes - April 2020

Update on reclassification

The purpose of this paper is to provide the board with an update on the activity following reclassification of RoS by the Office of National Statistics.

Reclassification board paper

Key risk update

The purpose of this paper is to provide RoS Board with a summary extract of the latest EMT update to the Key Risk Register (KRR) 2019-24.

RoS Board KRR Paper May

Health and safety annual report

The purpose of this paper is to provide the board with an annual health and safety update for Registers of Scotland. The report is a summary of the performance and progress of health and safety within RoS, covering the period 1 April 2019 to 31 March 2020.

Health and safety annual report

Coronavirus status

The purpose of this paper is to update the RoS Board on the overall activities during the first five weeks of the COVID-19 crisis.

Coronavirus status update

Customer support reaction

The purpose of this paper is to update the RoS Board on the customer support activities during the first five weeks of the COVID-19 crisis.

Customer support reaction

Remote Working Steering Group

The purpose of this paper is to brief RoS Board members on the introduction of a Temporary Remote Working Steering Group (TRWSG) to provide direction and co-ordination of a range of health and wellbeing, technology and security activities to support colleagues as a result of the closure of our buildings in response to UK Government advice and direction.

The paper also provides additional information about other activities during the lockdown period considered by EMT.

Remote Working Steering Group board paper

Application Record

The purpose of this paper is to provide the board with an update on the operating position of the property registers (Land Register and General Register of Sasines), as well as selected other registers and to give a general view across all statutory and non-statutory services provided by RoS.

Application Record board paper

COVID-19 transition project

The purpose of this paper is to seek advice from the RoS Board on the scope of the work planned to support RoS transitioning from our current COVID19 emergency response to getting back on track with delivering our corporate plan.

COVID-19 transition project board paper

Board effectiveness review proposal

The purpose of this paper is to seek board agreement, in accordance with the RoS Board terms of reference, to conduct our annual assessment of performance as a board, with the intention of continuously improving our effectiveness.

Board effectiveness paper

Proposed board evaluation questionnaire

Board Terms of Reference review

The purpose of this paper is to highlight changes being made to the board Terms of Reference following discussions at the February 2020 board meeting.

Terms of Reference paper

Terms of Reference draft

Governance risk discussion tracker

The purpose of this paper is to provide the RoS Board with sight of risk discussions that have taken place at the Board and Audit and Risk Committee meetings from 2019 to date, ensuring all risks are discussed appropriately.

Corporate risk governance discussion tracker

Customer satisfaction

The purpose of this paper is to provide the RoS Board a summary of our customer survey approach and the main findings from our annual survey of our top 400 firms. This survey generates our Customer Satisfaction score for 2019-2020 and is a Key Performance Indicator.

Customer satisfaction paper

Top 10 dissatisfaction themes

Comments from customers on desired improvements