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  2. Complaints

    https://www.ros.gov.uk/about/publications/policy-and-guidelines/2018/complaints
    25 October 2018

    We treat complaints seriously. Find out how to send a complaint to Registers of Scotland and how we'll deal with it.

  3. Whistleblowing and raising a concern policy

    https://www.ros.gov.uk/about/publications/policy-and-guidelines/2018/whistleblowing-and-raising-a-concern-policy
    27 September 2018

    Whistleblowing and raising a concern policy

  4. Service standards 2019-20

    https://www.ros.gov.uk/about/publications/governance-and-corporate/2018/service-standards
    17 September 2018

    We are transparent and publish statistics showing how well we perform against our service standards.

  5. Annual report 2017 - 2018

    https://www.ros.gov.uk/about/publications/finance/2018/annual-report-2017-2018
    11 September 2018

    Download our annual report and accounts for 2017 - 2018

  6. Report suspicion of fraud

    https://www.ros.gov.uk/about/publications/policy-and-guidelines/2016/legal-services-fraud-policy/report-suspicion-of-fraud
    28 August 2018

    Use this form to report suspected fraudulent activity directly to us.

  7. Board minutes May 2018

    https://www.ros.gov.uk/about/publications/governance-and-corporate/2018/board-minutes-may-2018
    24 August 2018

    Download our board minutes

  8. Framework document July 2018

    https://www.ros.gov.uk/about/publications/governance-and-corporate/2018/framework-document-july-2018
    3 August 2018

    Download and view our framework document.

  9. Trade union facility time 2017-18

    https://www.ros.gov.uk/about/publications/governance-and-corporate/2018/trade-union-facility-time
    31 July 2018

    Registers of Scotland's facility time taken by Trade Union representatives.

  10. Annual procurement report 2017-18

    https://www.ros.gov.uk/about/publications/governance-and-corporate/2018/annual-procurement-report-2017-18
    27 July 2018

    Download our annual procurement report 2017-18.

  11. Unacceptable behaviour towards staff policy

    https://www.ros.gov.uk/about/publications/policy-and-guidelines/2018/unacceptable-behaviour-towards-staff-policy
    5 July 2018

    Learn about our unacceptable behaviour towards staff policy