Getting it right - Direct Debit

Direct debit is the most efficient and cost effective way of paying registration fees. It avoids applications for registration being rejected due to problems such as an unsigned cheque. Also, there will be no complications such as refunds when a higher fee has been wrongly entered for an application. 

What is direct debit?

Direct debit is a method of payment where money is transferred directly from your bank account to the bank account of Registers of Scotland.

What are the benefits of using direct debit?

There are many benefits to using direct debit, including:

  • direct debit can work out cheaper for you as only one bank charge will be incurred for the total daily direct debit payment instead of a charge for each cheque presented
  • direct debit customers receive a daily statement detailing all applications received
  • the statement is sent two working days before funds leave your account, giving you time to transfer sufficient funds to the account or dispute the payment with us

The benefits are worth the few minutes it takes to set up a direct debit and Registers of Scotland would encourage customers to take advantage of this method of payment.

What services can be paid for by direct debit?

Direct Debit can be used to pay for registration applications and for information transactions.  Applications to the Land Register and the Register of Sasines are prepaid, and our information business and Chancery and Judicial Registers are post paid on invoicing.

What are the benefits to customers who are pre-paying?

For pre-payment applications, direct debit avoids the problems associated with cheques.

If a customer makes an error writing a cheque, or if they underpay, their application will be returned, along with a rejection charge. If they overpay, the customer will be refunded by cheque which they then have to present to their bank.

With direct debit, if the wrong fee has been stated on the application form, your registration will not be delayed as the updated fee will be debited to your account.  If the difference in fees is above ¬£200 then you will be contacted to authorise payment.  

Customers paying for applications by direct debit receive a daily statement detailing all applications received. Cheque paying customers do not get this.

Direct debit therefore results in far fewer rejections and refunds and provides better information to customers.

What about post-paying customers?

For post payments, direct debit prevents late payment charges being incurred as payments are collected within the credit terms.

Post paying customers will receive an emailed statement two days before the funds are collected, allowing them to query any transaction or request copies of invoices.

If you use Registers Direct, paying by direct debit will prevent credit limits being exceeded, thus ensuring you are not denied access to the system. Registers Direct customers are invoiced twice monthly. Payment is collected by direct debit 14 days after invoice date.