From the 19 August 2025 our Plans Report service fees will change.
We have recently reviewed our Plans Report service to ensure a sustainable, excellent service for our customers now and in the future.
As part of this review, we will implement a new fee structure that better reflects the value of the product.
This change is supported by customer feedback and will help us maintain the high standards of service you expect.
Key changes:
- increase in Level 1 and Level 3 Plans Reports Fees
- removal of Level 2 Plans Reports
- introduction of a same day fast-track service for customers that need their report urgently
- our standard processing times will change to within 3 working days
- the new prices will take effect from Tuesday 19 August 2025.
Plans Reports levels and fees (ex VAT) from 19 August 2025.
We are providing this information 3 months in advance of changes, as requested by our customers.
Further details will be made available closer to the implementation date.
You are receiving this email as you have purchased a Plans Report from Registers of Scotland in the last 12 months.
If you have any questions, please contact your Customer Relationship Manager or email CRTeam@ros.gov.uk for more information.