FOI Release: Social Media Management & Listening Tools

Published: 06 February 2025
Freedom of information class: What we spend and how

Information request under the Freedom of Information (Scotland) Act 2002 (FOISA).

FOI reference: CW-2025-073
Date received: 04 February 2025
Date responded: 06 February 2025

Information requested:

1. Do you use a social media management platform?

2. If so, what tools do you use?

3. What is your annual spend on a Social media management tool?

4. What dates does your contract with your current supplier end (in the format of [month/year])?

5. Do you use a social listening / media monitoring platform?

6. If so, what tools do you use?

7. What is your annual spend on a social listening / media monitoring tool?

8. What dates does your contract with your current supplier end (in the format of [month/year])?

9. Who is the senior person responsible for managing these contracts?

1. No

2. N/A

3. N/A

4. N/A

5. Yes

6. Cision (contracted to provide us with coverage of all published or broadcasted information – including social media)

7. Initial contract value is £35,364 over 2 years (£17,682 per annum) excluding VAT

8. Initial end date September 2025 with option to extend up to 2 years (September 2027)

9. Head of External Communications and Engagement

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