Contact us

Our specialist teams are available for a wide range of enquiries.

If you are a British Sign Language (BSL) user, you can contact us via our national BSL video relay service Contact Scotland-BSL.

  • Get in touch

    What can we help with? Your selection will make sure your enquiry goes to the right person.

  • Office locations

    We have two offices: one in Edinburgh, and one in Glasgow. Both offices have hearing loops and wheelchair access.

  • Request to expedite an application

    In exceptional circumstances you can request that we expedite your application.

  • Media enquiries

    Contact our press office if you are a journalist with a media enquiry or interview request.

  • Customer feedback

    If you've used one of our products and services, tell us what you think.

  • Making a complaint

    You can complain by phone, in writing or by email.