Contact us
Our specialist teams are available for a wide range of enquiries.
If you are a British Sign Language (BSL) user, you can contact us via our national BSL video relay service Contact Scotland-BSL.
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Get in touch
What can we help with? Your selection will make sure your enquiry goes to the right person.
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Office locations
We have two offices: one in Edinburgh, and one in Glasgow. Both offices have hearing loops and wheelchair access.
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Request to expedite an application
In exceptional circumstances you can request that we expedite your application.
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Media enquiries
Contact our press office if you are a journalist with a media enquiry or interview request.
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Customer feedback
If you've used one of our products and services, tell us what you think.
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Making a complaint
You can complain in person at any of our offices, by phone, in writing or by email.