InsideRoS | The Registers of Scotland blog
Improving for our customers
Published: 24 April 2025
We are committed to providing a high-quality service. To ensure this happens, we regularly survey our customers to ask how we’re performing – and what we could do better.
Keeper’s monthly update March
Published: 31 March 2025
Key topics:
Country of origin report, Register of Moveable Transactions, customer feedback survey, ScotLIS invoicing, Geovation Scotland accelerator programme and more
Keeper’s monthly update February
Published: 27 February 2025
Key topics:
Register of Deeds extract update, new ros.gov.uk homepage, climate change report, RoS Statistics blog 2024 and more
RoS Statistics Blog 2024
Published: 25 February 2025
Scotland’s housing market is always evolving. Having access to accurate, reliable data is essential for anyone who wants to make informed decisions. Registers of Scotland (RoS) is widely regarded as the trusted authority when it comes to producing data on Scottish housing market trends.
Keeper’s monthly update January
Published: 30 January 2025
Key topics:
New ros.gov.uk homepage, ScotLIS invoicing, Indicative Sasine layer, customer satisfaction survey and customer research panel
A new-look Registers of Scotland - ros.gov.uk homepage
Published: 19 December 2024
Out with the old and in with the new! A new look and structure for the RoS homepage, built for our customers, helping both Public and Business sectors find what they need from us.
Keeper’s monthly update December
Published: 12 December 2024
Key topics:
Festive opening hours, Keeper's festive message and Performance reporting
Increasing citizen participation
Published: 5 December 2024
As a public service body working for the people of Scotland, citizen customers are very important to us. We want to be as responsive as possible to this increased interaction.
Keeper’s monthly update November
Published: 28 November 2024
Key topics:
New ScotLIS business feature, RoS answers Committee questions at the Scottish Parliament, Building a strong digital culture, Coming soon new ros.gov.uk homepage and Performance reporting
Keeper’s monthly update October
Published: 5 November 2024
Key topics:
Annual Report 2023-24, Appearance at Economy and Fair Work Committee, Improving customer satisfaction, Key performance indicator (KPI) update and Performance reporting
Improving customer satisfaction
Published: 18 October 2024
At Registers of Scotland (RoS), we’re committed to improving and maintaining high-quality customer service.