InsideRoS | The Registers of Scotland blog
Keeper’s monthly update February
Published: 27 February 2025
Key topics:
Register of Deeds extract update, new ros.gov.uk homepage, climate change report, RoS Statistics blog 2024 and more
Embedded Title Sheets update
Published: 27 September 2024
To help us process cases more quickly, we have been running a pilot to explore a different way to present a subset of our Transfer of Part (TP) title sheets.
Keeper’s monthly update August
Published: 29 August 2024
Key topics:
Customer satisfaction survey, House prices in the islands, Website feedback survey, Embedded Title Sheets pilot – further progress and Performance reporting.
Further progress in our Embedded Title Sheets pilot
Published: 27 August 2024
Since February, our Embedded Title Sheets (ETS) pilot has been exploring a different way to present a small number of our Transfer of Part (TP) title sheets.
Keeper’s monthly update July
Published: 30 July 2024
Key topics:
Geovation Scotland cohort 6 update, New board and committee members, Customer Satisfaction survey, Website feedback survey, Embedded Title Sheets pilot extended and Performance reporting.
Keeper’s monthly update June
Published: 8 July 2024
Key topics:
Property Market report 2023-2024, New Register of Community Interests in Land (RCIL) portal for Agricultural tenancies, Embedded Title Sheets pilot extended and Performance reporting.
Extending our Embedded Title Sheets pilot
Published: 8 July 2024
RoS' main priority is to clear our open casework. To help us process cases more quickly, we have extended our Embedded Title Sheets (ETS) pilot.
The pilot is exploring a different way to present a small number of our Transfer of Part (TP) title sheets.
Keeper’s monthly update May
Published: 24 May 2024
Key topics:
Customer Excellence – independent assessment, Piloting Embedded Title Sheets, Register of Persons Holding a Controlled Interest in Land (RCI) and Performance reporting.
Customer Service Excellence – Independent Assessment
Published: 20 May 2024
This focus on customer service has enabled us to achieve the Customer Service Excellence Award (CSE) for another year. The CSE is a government benchmark for excellence in customer service for public services. The CSE Award has 57 overall criteria and each year organisations are asked to submit criteria for 19 elements to support ongoing compliance.
Scotland’s housing market in 2023
Published: 3 May 2024
This blog post by Garreth Jones, Statistician in the Land and Property Data team, will cover the housing market in 2023 and over the last 5 years. All statistics used and our range of data reports can be found on our website.
Customer Satisfaction Index (CSI) | Spring survey results
Published: 30 April 2024
Maintaining high quality customer service and experience is a priority here at Registers of Scotland (RoS). That is why we continue to survey our customers twice a year, to better understand how we can meet their needs.