InsideRoS | The Registers of Scotland blog
Increasing citizen participation
Published: 5 December 2024
As a public service body working for the people of Scotland, citizen customers are very important to us. We want to be as responsive as possible to this increased interaction.
Keeper’s monthly update February
Published: 29 February 2024
Key topics:
Changes to some Transfer of Part Title Sheets - pilot, Register of Deeds service update, Improving sustainability and security in our data centre, Register of Persons Holding a Controlled Interest in Land (RCI) and Performance reporting.
Building secure IT foundations to achieve our corporate objectives
Published: 27 February 2024
Registers of Scotland (RoS) strives to use the very latest in digital technologies to benefit our customers and colleagues. This blog from Paul Christie, Head of IT Enablement, sets out how we have future-proofed our IT network in support of our corporate objectives.
Keeper’s monthly update January
Published: 30 January 2024
Key topics:
Customer Satisfaction survey, New Register of Community Interests in Land website, Guidance pages, Register of Persons Holding a Controlled Interest in Land (RCI), Register Land and Property (RLP) and Performance reporting.
Making data more accessible at RoS
Published: 18 January 2024
For over 400 years, data in all its forms has underpinned RoS’ core purpose of Registration. RoS holds the oldest national public land register in the world.
Customer Satisfaction Index (CSI) - autumn Survey results
Published: 9 January 2024
RoS is committed to high quality customer service and experiences. We survey our customers twice a year to better understand how we can meet their needs. Participants answer 18 questions covering 26 different metrics on a wide range of topics such as experience, complaint handling, customer ethos, emotional connection, and ethics. We are grateful to everyone who takes part.
Keeper’s monthly update December
Published: 18 December 2023
Registers of Scotland blog - Keeper’s monthly update December 2023
Keeper's monthly update November
Published: 29 November 2023
Registers of Scotland blog - Keeper’s monthly update November
Keeper's monthly update October
Published: 31 October 2023
Registers of Scotland blog - Keeper's monthly update October
Keeper’s monthly update September
Published: 6 October 2023
Registers of Scotland blog - Keeper’s monthly update September
Keeper’s monthly update August
Published: 31 August 2023
Registers of Scotland blog - Keeper’s monthly update August