InsideRoS | The Registers of Scotland blog
Keeper's monthly update May 2025
Published: 29 May 2025
Key topics:
Customer Service Excellence award, Registers of Moveable Transactions, Enhancing access to RoS house price data, API integrations, Equality Mainstreaming Report 2025 and Performance
Keeper’s monthly update July 2024
Published: 30 July 2024
Key topics:
Geovation Scotland cohort 6 update, New board and committee members, Customer Satisfaction survey, Website feedback survey, Embedded Title Sheets pilot extended and Performance reporting.
Keeper’s monthly update June 2024
Published: 8 July 2024
Key topics:
Property Market report 2023-2024, New Register of Community Interests in Land (RCIL) portal for Agricultural tenancies, Embedded Title Sheets pilot extended and Performance reporting.
Extending our Embedded Title Sheets pilot
Published: 8 July 2024
RoS' main priority is to clear our open casework. To help us process cases more quickly, we have extended our Embedded Title Sheets (ETS) pilot.
The pilot is exploring a different way to present a small number of our Transfer of Part (TP) title sheets.
Keeper’s monthly update May 2024
Published: 24 May 2024
Key topics:
Customer Excellence – independent assessment, Piloting Embedded Title Sheets, Register of Persons Holding a Controlled Interest in Land (RCI) and Performance reporting.
Customer Service Excellence – Independent Assessment
Published: 20 May 2024
This focus on customer service has enabled us to achieve the Customer Service Excellence Award (CSE) for another year. The CSE is a government benchmark for excellence in customer service for public services. The CSE Award has 57 overall criteria and each year organisations are asked to submit criteria for 19 elements to support ongoing compliance.
Scotland’s housing market in 2023
Published: 3 May 2024
This blog post by Garreth Jones, Statistician in the Land and Property Data team, will cover the housing market in 2023 and over the last 5 years. All statistics used and our range of data reports can be found on our website.
Customer Satisfaction Index (CSI) | Spring survey results
Published: 30 April 2024
Maintaining high quality customer service and experience is a priority here at Registers of Scotland (RoS). That is why we continue to survey our customers twice a year, to better understand how we can meet their needs.
Keeper’s monthly update April 2024
Published: 30 April 2024
Registers of Scotland blog - Keeper's monthly update April 2024.
Keeper’s monthly update March 2024
Published: 28 March 2024
Registers of Scotland blog - Keeper’s monthly update March 2024.
Andrew Harvey – reflections on being our Audit and Risk Committee Chair
Published: 28 March 2024
In this blog, Andrew Harvey outlines his ARC experience at Registers of Scotland. You can also find out more about how to apply for the roles available with us.