InsideRoS | The Registers of Scotland blog

Keeper’s monthly update January

Published: 30 January 2024

Key topics:

Customer Satisfaction survey, New Register of Community Interests in Land website, Guidance pages, Register of Persons Holding a Controlled Interest in Land (RCI), Register Land and Property (RLP) and Performance reporting.

Read more

Making data more accessible at RoS

Published: 18 January 2024

For over 400 years, data in all its forms has underpinned RoS’ core purpose of Registration. RoS holds the oldest national public land register in the world.

Read more

Customer Satisfaction Index (CSI) - autumn Survey results

Published: 9 January 2024

RoS is committed to high quality customer service and experiences. We survey our customers twice a year to better understand how we can meet their needs. Participants answer 18 questions covering 26 different metrics on a wide range of topics such as experience, complaint handling, customer ethos, emotional connection, and ethics. We are grateful to everyone who takes part.

Read more

Keeper’s monthly update December

Published: 18 December 2023

Registers of Scotland blog - Keeper’s monthly update December 2023

Read more

Keeper's monthly update November

Published: 29 November 2023

Registers of Scotland blog - Keeper’s monthly update November

Read more

Keeper's monthly update October

Published: 31 October 2023

Registers of Scotland blog - Keeper's monthly update October

Read more

Keeper’s monthly update September

Published: 6 October 2023

Registers of Scotland blog - Keeper’s monthly update September

Read more

Keeper’s monthly update August

Published: 31 August 2023

Registers of Scotland blog - Keeper’s monthly update August

Read more

Listening to our customers – responding to your feedback

Published: 30 August 2023

Registers of Scotland blog - Listening to our customers – responding to your feedback

Read more

Keeper’s monthly update July

Published: 27 July 2023

Registers of Scotland blog - Keeper’s monthly update July

Read more