Stay up to date with everything happening at Registers of Scotland (RoS) with our monthly newsletter.

Key messages:

• We’re launching a paid Servitudes Pilot
• We introduced our Customer Charter
• Improving access to Sasine deeds – changes in effect from 17th November
• An update on our KPI performance July-Sept
• RoS resources for those new to property law
• Register Land & Property (RLP) - keep up to date with changes
• Our upcoming webinars

Interested in our Servitudes Pilot?

We've seen growing demand for servitude information before applications are submitted for registration. In response, we're launching a paid Servitudes Pilot as an extension of our Plans Reports service.

Plans Reports currently show ownership boundaries on an Ordnance Survey map extract, including land held in exclusive ownership and areas with shared rights. Servitudes are not currently included.

The Pilot will give customers access to servitude information alongside existing Plans Reports, helping them build a more complete picture of a property or area of land before applying for registration.

The Pilot will run for around six months and will help us assess demand and explore the potential for a future servitude plotting service.

To find out more and request a welcome pack, email crteam@ros.gov.uk. You'll also need to sign the Pilot terms and conditions to take part.

Introducing our Customer Charter

An excellent customer experience is at the core of what we do. That's why, as part of National Customer Service Week 2026, we launched our new Customer Charter.

Shaped by customer feedback, it focuses on getting things right first time, clear communication, fair and consistent service, and being available when support is needed. It also sets out how we'll report on our performance, helping to ensure transparency and accountability.

Find out more.

Improving access to Sasine deeds – changes come into effect 17 November 2026

In August, we told you about changes RoS and National Records of Scotland were working together on to improve how customers access Sasine deeds.

From Tuesday 17 November 2026, Sasine deed requests for anything post 1869 will only be processed by Registers of Scotland. As the statutory keeper of the General Register of Sasines, Registers of Scotland is already the primary provider of this service.

Read the full details of the change including pricing.

KPI update July - Sept 2026

An update on our key performance indicators (KPIs) for July to September 2026.

We are committed to being transparent and will share the progress against the latest strategic objectives and related KPIs outlined in our Corporate Plan on a quarterly basis.

Find out more.

RoS resources for those new to property law

Starting out in property law can feel like there’s a lot to learn, from understanding registration requirements to navigating the tools and services you’ll use day to day.

To help you get started with confidence, we've pulled together a range of guidance, resources and support to help you build your knowledge, submit applications accurately, and find the information you need when working with Scotland's land and property registers.

Learn more in our recent blog.

Register Land & Property (RLP) - keep up to date with changes

We are making a series of changes to the land register application process to improve efficiency. Keep up to date on major registration process updates, including changes to application forms and digital submission.

RLP is the main channel for submitting applications online and now supports 95% of applications to the Land Register. You can see details of new or updated features from the ‘What’s new’ link on your RLP dashboard.

Our upcoming webinars

We host regular webinars aimed at upskilling and providing vital information to our stakeholders.

Our November webinars:

• Dual Registration and Servitudes - Wednesday 4 November, 10am
• Dual Registration and Real Burdens - Tuesday 17 November, 10am

Sign up now.