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Key messages:
- Festive opening hours
- Keeper’s festive message
- Performance reporting
Festive opening hours
Should you need to contact us over the festive period please note we will be closed over the following days and times.
- Tuesday 24 December closed after 13:00
- Wednesday 25 and Thursday 26 December
- Tuesday 31 December closed after 13:00
- Wednesday 1 and Thursday 2 January
Check our festive opening times for further details on our services over the festive period. This includes dates for registration, details of our expedite service, and the earliest you can expect customer confirmation details.
Keeper’s festive message
As 2024 draws to a close, it offers time to reflect on what we have delivered this year as well as to look ahead to what we want – and need – to do next.
Thank you again for all your support in 2024 and I would like to extend our very best wishes for the festive period to you, your families and loved ones.
Performance reporting
You can keep up to date with how we are performing by visiting our performance pages. These are updated every month.
Contact us
For general enquiries or specific questions about an application please contact:
Email: customerservices@ros.gov.uk
Phone: 0800 169 9391
If there is anything else you would like to bring to my attention, please email FAO Jennifer Henderson: rossecretariat@ros.gov.uk.