InsideRoS | The Registers of Scotland blog

Increasing citizen participation

Published: 5 December 2024

As a public service body working for the people of Scotland, citizen customers are very important to us. We want to be as responsive as possible to this increased interaction.

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Keeper’s monthly update November

Published: 28 November 2024


Key topics:

New ScotLIS business feature, RoS answers Committee questions at the Scottish Parliament, Building a strong digital culture, Coming soon new ros.gov.uk homepage and Performance reporting

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Keeper’s monthly update October

Published: 5 November 2024


Key topics:

Annual Report 2023-24, Appearance at Economy and Fair Work Committee, Improving customer satisfaction, Key performance indicator (KPI) update and Performance reporting

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Improving customer satisfaction

Published: 18 October 2024


At Registers of Scotland (RoS), we’re committed to improving and maintaining high-quality customer service.

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Sustainability - what we've achieved and what's next

Published: 30 September 2024


Addressing the climate emergency continues to be our top priority going forward, in 2025 we will develop our new approach to measuring and reducing carbon emissions and encouraging others to do the same.

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Keeper’s monthly update September

Published: 30 September 2024


Key topics:

Sustainability: what we’ve achieved and what’s next, Resources for new conveyancers , Registers of Moveable Transactions – consultation now closed, Embedded Title Sheets update and Performance reporting

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Embedded Title Sheets update

Published: 27 September 2024


To help us process cases more quickly, we have been running a pilot to explore a different way to present a subset of our Transfer of Part (TP) title sheets.

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Keeper’s monthly update August

Published: 29 August 2024


Key topics:

Customer satisfaction survey, House prices in the islands, Website feedback survey, Embedded Title Sheets pilot – further progress and Performance reporting.

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Further progress in our Embedded Title Sheets pilot

Published: 27 August 2024


Since February, our Embedded Title Sheets (ETS) pilot has been exploring a different way to present a small number of our Transfer of Part (TP) title sheets.

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Keeper’s monthly update July

Published: 30 July 2024


Key topics:

Geovation Scotland cohort 6 update, New board and committee members, Customer Satisfaction survey, Website feedback survey, Embedded Title Sheets pilot extended and Performance reporting.

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Keeper’s monthly update June

Published: 8 July 2024


Key topics:

Property Market report 2023-2024, New Register of Community Interests in Land (RCIL) portal for Agricultural tenancies, Embedded Title Sheets pilot extended and Performance reporting.

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