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Increasing citizen participation Blog
5 December 2024As a public service body working for the people of Scotland, citizen customers are very important to us. We want to be as responsive as possible to this increased interaction.
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Keeper’s monthly update November Blog
28 November 2024Key topics: New ScotLIS business feature, RoS answers Committee questions at the Scottish Parliament, Building a strong digital culture, Coming soon new ros.gov.uk homepage and Performance reporting
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Keeper’s monthly update October Blog
5 November 2024Key topics: Annual Report 2023-24, Appearance at Economy and Fair Work Committee, Improving customer satisfaction, Key performance indicator (KPI) update and Performance reporting
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Improving customer satisfaction Blog
18 October 2024At Registers of Scotland (RoS), we’re committed to improving and maintaining high-quality customer service.
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Sustainability - what we've achieved and what's next Blog
30 September 2024Addressing the climate emergency continues to be our top priority going forward, in 2025 we will develop our new approach to measuring and reducing carbon emissions and encouraging others to do the same.
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Keeper’s monthly update September Blog
30 September 2024Key topics: Sustainability: what we’ve achieved and what’s next, Resources for new conveyancers , Registers of Moveable Transactions – consultation now closed, Embedded Title Sheets update and Performance reporting
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Embedded Title Sheets update Blog
27 September 2024To help us process cases more quickly, we have been running a pilot to explore a different way to present a subset of our Transfer of Part (TP) title sheets.
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Keeper’s monthly update August Blog
29 August 2024Key topics: Customer satisfaction survey, House prices in the islands, Website feedback survey, Embedded Title Sheets pilot – further progress and Performance reporting.
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Further progress in our Embedded Title Sheets pilot Blog
27 August 2024Since February, our Embedded Title Sheets (ETS) pilot has been exploring a different way to present a small number of our Transfer of Part (TP) title sheets.
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Keeper’s monthly update July Blog
30 July 2024Key topics: Geovation Scotland cohort 6 update, New board and committee members, Customer Satisfaction survey, Website feedback survey, Embedded Title Sheets pilot extended and Performance reporting.