Contact us


Our specialist teams are available for a wide range of enquiries.

Contact Registers of Scotland Customer Services team to help with your enquiry and to arrange an appointment before visiting our accessible offices. View opening hours and support options.

Call our customer service team

Tel: 0800 169 9391

Office and call centre opening hours

Visitors by appointment only

Monday to Friday - 8am to 5pm

Wednesday - 10am to 5pm

If you are a British Sign Language (BSL) user, you can contact us via our national BSL video relay service Contact Scotland-BSL (opens new tab).

  • Email us

    Email our specialist teams. Your selection will make sure your enquiry goes to the right person.

  • Office locations

    Meadowbank House, 153 London Road, Edinburgh EH8 7AU.

    St Vincent Plaza, 319 St Vincent Street, Glasgow G2 5LD.

    Opening hours: Mon–Fri 8am to 5pm & Wed 10am to 5pm.

    Contact Customer Services before visiting.

    Induction loops are available at both offices.

  • Media enquiries

    Contact our press office if you are a journalist with a media enquiry or interview request.

  • Policy for extra support for customers

    This policy will outline our approach to identifying and delivering reasonable adjustments for customers who require them.

  • Customer feedback

    We'd like to find out what you think about this site.

  • Making a complaint

    You can complain by phone, in writing or by email.