Customer service centres
We have customer service centres in Edinburgh and Glasgow.
You can request copy deeds and make ownership enquiries through our website. It’s usually cheaper and quicker to use these services online.
Make an appointment
If you’d like to request a copy deed or make an ownership enquiry in person, you’ll need to make an appointment.
Appointments are available from 9am to 3pm every day except Wednesday, when they're available from 10am to 3pm.
We do not accept cash or cheque payments at our customer service centres. You must pay for any information we provide using a credit or debit card. Only business account holders can be invoiced.
For customer service enquiries, please use our contact form.
Both of our customer service centres have hearing loops and wheelchair access.
|Monday||08:30 - 16:00|
|Tuesday||08:30 - 16:00|
|Wednesday||10:00 - 16:00|
|Thursday||08:30 - 16:00|
|Friday||08:30 - 16:00|
Glasgow customer service centre
- 0800 169 9391