This accessibility statement applies to Crofting Register.
This website is run by Registers of Scotland. We want as many people as possible to be able to use this website. For example, that means:
- Headings are descriptive and shown in order
- Images have good alternative text
- Help options are in consistent locations across all pages
- Users do not need to solve puzzles during login. Previously entered information is pre-populated or available for selection
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- Some pages don't have descriptive titles
- Some pages are not structured properly for screen readers
- Some pages include content that is not fully accessible to screen readers
- Some pages can not be fully used with only a keyboard
- Some pages don't have a way to skip to the main content of the page
- Some buttons or links don't fully describe their purpose
- Some pages include content that is difficult to understand using screen readers
- Some pages have poor colour contrast
- Some forms are difficult to complete
- Some error messages don't clearly explain or identify issues
- Some pop-up messages are difficult to use with a keyboard
- Some pages are hard to read and navigate when magnified or on mobile devices
- Some page changes are not picked up by screen readers
- Some elements are difficult to click due to their size
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email customer.services@ros.gov.uk
- call 0800 168 9391
We’ll consider your request and get back to you within two days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, let us know by emailing customer.services@ros.gov.uk or call us on 0800 169 939.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Technical information about this website’s accessibility
Registers of Scotland is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is not compliant with the Web Content Accessibility Guidelines version 2.2 AA standard. The non-compliances are listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Some pages don't have descriptive titles. This doesn’t meet WCAG 2.2 success criterion 2.4.2 (Page titled).
Some pages are not structured properly for screen readers. This doesn’t meet WCAG 2.2 success criterion 1.3.6 (Identify Purpose).
Some pages include content that is not fully accessible to screen readers. This doesn’t meet WCAG 2.2 success criterion 3.1.1 (Language of Page).
Some pages can not be fully used with only a keyboard. This doesn’t meet WCAG 2.2 success criterion 2.1.1 (Keyboard).
Some pages don't have a way to skip to the main content of the page. This doesn’t meet WCAG 2.2 success criterion 2.4.1 (Bypass blocks).
Some buttons or links don't fully describe their purpose. This doesn’t meet WCAG 2.2 success criterion 2.4.4 (Link purpose in context).
Some pages include content that is difficult to understand using screen readers. This doesn’t meet WCAG 2.2 success criterion 1.3.2 (Meaningful sequence).
Some pages have poor colour contrast. This doesn’t meet WCAG 2.2 success criterion 1.4.3 (Contrast minumum).
Some forms are difficult to complete. This doesn’t meet WCAG 2.2 success criterion 3.3.2 (Labels of instructions).
Some error messages don't clearly explain or identify issues. This doesn’t meet WCAG 2.2 success criterion 3.3.3 (Error suggestions).
Some pop-up messages are difficult to use with a keyboard. This doesn’t meet WCAG 2.2 success criterion 2.1.1 (Keyboard).
Some pages are hard to read and navigate when magnified or on mobile devices. This doesn’t meet WCAG 2.2 success criterion 1.4.4 (Resize text).
Some page changes are not picked up by screen readers. This doesn’t meet WCAG 2.2 success criterion 4.1.3 (Status messages).
Some elements are difficult to click due to their size. This doesn’t meet WCAG 2.2 success criterion 2.5.8 (The size of the target for pointer inputs is at least 24 by 24 CSS pixels).
Some pages don't show a warning message before the current session has timed out or offer a way to extend this time limit. This doesn’t meet WCAG 2.2 success criterion 2.2.1 (Timing Adjustable).
Some pages have different navigation links at the top or bottom of the page to other pages in ros.gov.uk. This doesn’t meet WCAG 2.2 success criterion 3.2.3 (Consistent navigation).
Disproportionate burden
Timeout warning
No warning message or option to extend the session time limit is given, in non-compliance of WCAG 2.2 criteria 2.2.1. This applies because the browser session time is less than 20 hours.
Interactive maps
The use of interactive maps on this website is not completely accessible, as the content of these maps cannot be read by screen readers. Online maps and mapping services are excluded from the legislation "as long as essential information is provided in an accessible digital manner." In line with this, we have provided other, more accessible, ways to search and review this content.
We’ve assessed the cost of fixing the issue(s) above. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
What we’re doing to improve accessibility
We are reviewing our approach and working towards meeting the regulations by:
- continuing to train our staff to create accessible services
- increasing the use of automated and manual accessibility testing in our development process
- continuing to conduct user research with people who have access needs
- continuously delivering and improving our web applications
Preparation of this accessibility statement
This statement was prepared on 9th October 2025. It was last reviewed on 9th October 2025.
This website was last tested on 9th October 2025. The test was carried out by Registers of Scotland.