Success for ScotLIS

Published: 05 November 2020

ScotLIS – Scotland’s Land Information Service – was privileged to take home the Legal Technology Award amongst strong competition at last night’s Scottish Legal Awards.

The service was recognised for transforming the way in which land and property professionals, as well as members of the public, are able to interact with Scotland’s land and property information.

User-led design

Designed and driven by user-need, ScotLIS has made it significantly easier and quicker for people to access land and property information.

This includes searching for property information, identifying property on the land register and accessing property related documents.

There are two distinct ScotLIS offerings catering to different customer needs.

The core offering is for members of the public and an enhanced offering for business customers who hold a ScotLIS account and need access to a deeper and broader range of information to transact on land or property.

Transformative impact

Regardless of who uses it, ScotLIS has positively impacted how information from Registers of Scotland can be accessed.

For example, in October 2019 the search by map function launched on ScotLIS public.

This made it easier for customers to interact with us when conducting a search over an area of land. It also provided a more accurate picture of customers’ needs.

This has proved a huge success and on average requests are up by 50% which we believe is down to the ease of use and more prominent placing of the service.

A further improvement made this year has enabled the takeaway of title sheet and plans as one download instead of these having to be downloaded separately.

The service will continue to be updated and improved based on user feedback.

Commenting on the success, Keeper of the Registers of Scotland, Jennifer Henderson said:

“As an organisation, we aim to keep our customers at the centre of everything we do – ScotLIS is an excellent example of doing exactly that.

“I am delighted to see ScotLIS being recognised as having transformed access to land and property information in Scotland – not only is this a fantastic achievement but is testament to the hard work of the entire team involved.

"The scale of the project has allowed everyone to see what is on our registers, something which was previously inaccessible. This is a huge step-change in how we have helped people across Scotland to access our registers.”