Publications

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  2. KPI update January - March 2021

    24 May 2021

    An update on our key performance indicators for the last quarter of 2020/21.

  3. KPI update January - March 2022

    5 May 2022

    An update on our key performance indicators (KPIs) for the last quarter of 2021/22.

  4. Travel and subsistence policy UK

    29 December 2022

  5. KPI update July – September 2021

    28 October 2021

    An update on our key performance indicators for the second quarter of 2021/22.

  6. Customer behaviour policy - purpose & scope - annex 1

    6 June 2024

    This is annex 1 referred to in RoS customer behaviour policy.

  7. Fee review 2020

    6 October 2020

    A consultation on our proposals to vary statutory fees.

  8. EQIA: Winter Heating Strategy

    13 June 2023

  9. Special leave policy

    2 November 2022

  10. KPI update October - December 2021

    1 February 2022

    An update on our key performance indicators for the third quarter of 2021/22

  11. Adoption leave policy

    16 December 2022