Non-digital documents

Published: 26 April 2022 - 10:42am

We have been working hard with our customers to identify improvements we can make to our digital submission service.

Using the new non-digital document function, you can now tell us about a deed or document you need to send us by post.

We will provide a cover sheet with unique QR code for you to print off and send to us with each document.

Once we receive them, we will scan the document(s) and email you a review link.

To allow us to begin registering your submission, you need to send us your non-digital documents as soon as possible.

You'll need to create a new submission if 15 working days have passed and RoS have not received all the non-digital documents.

Your application is not submitted until you make all outstanding paper documents digital and approve the submission.

It is important you continue to make every effort to submit digital documents.

You should only follow up a digital submission with a non-digital document when necessary. For example, where a large plan has never been scanned.

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