Dignity and work policy

Published: 16 December 2022
Freedom of information class:


RoS as an equality employer ensures that it has policies and practices in place to protect staff from harassment, bullying or discrimination and that all staff have equality of treatment in the workplace.

What are the principles of dignity at work?
1.    RoS colleagues do not experience bullying, harassment and discrimination while at work.
2.    All colleagues are considerate of each other and treat each other with respect.
3.    Unlawful discrimination in any form is unacceptable.
4.    All colleagues’ skills and abilities are valued.

This policy provides information on what to do if you believe you are being harassed or bullied or if you believe someone else is. It also gives some guidance on checking whether you may be harassing or bullying someone else by your actions.

Even if you have never experienced harassment or bullying, please take the time to read the policy. All employees have a personal responsibility for ensuring that everyone’s dignity is respected in the workplace. This means that your own conduct does not offend others and that you do what you can to prevent others from harassing or bullying.

What is discrimination?

Discrimination is when someone is treated unfairly based on any of the ‘protected characteristics’ as defined in law (Equality Act 2010). These are:

  • age
  • disability
  • gender reassignment
  • marriage or civil partnership
  • pregnancy or maternity
  • race (this includes colour, nationality, ethnic and national origin)
  • religion or belief
  • sex
  • sexual orientation

What are bullying and harassment?

Ultimately, bullying and harassment is behaviour that makes someone feel intimated or offended. What really matters is how the person being harassed is affected, not the harasser’s intent.

The difference between the two is that harassment is unlawful under the Equality Act 2010, as the behaviour relates to one (or more) of the protected characteristics outlined earlier in this document. Bullying is also completely unacceptable in RoS.  RoS has a zero tolerance approach to both bullying and harassment.

While not an exhaustive list of bullying and harassing behaviours, the following are provided as examples.

Harassment can include:

  • verbal or physical threats or abuse, including explicit, derogatory or stereotyped remarks or statements, which can cause someone to feel intimidated or humiliated;
  • displaying or circulating offensive or sexually suggestive material, such as pin-ups or pornography;
  • unwelcome attention, overly familiar behaviour, innuendo, mockery or stereotype jokes
  • unwarranted, intrusive or persistent questioning about a person’s marital status, age, disability, sexual interests or orientation or similar questions about a person’s racial or ethnic origin, including their culture and religion
  • suggestions that sexual favours may further a person’s career, or that not granting them may adversely affect their career
  • offensive behaviour such as leering and rude gestures, touching, grabbing or other unnecessary bodily contact
  • physical violence or bullying
  • making or sending unwanted, sexually suggestive, hostile or personally intrusive phone calls, e-mails, faxes or letters
  • Although harassment normally takes the form of repeated actions and incidents, one single incident can also constitute harassment if it is sufficiently serious.

Bullying is a form of ‘harassment’ and is used to describe a threatening or intimidating work environment in which a group of people or an individual may become fearful or intimidated because of the negative or hostile behaviour of another group of people or individual. It is usually persistent, often unpredictable and may be vindictive, cruel or malicious. However, it can also arise even when a person is unaware of the effect his or her behaviour is having on someone else.

Bullying can include:

  • verbal abuse, such as shouting or swearing at staff or colleagues either in public or private;
  • personal insults;
  • belittling or ridiculing a person, or his/her abilities, either in private or in front of others;
  • spreading malicious rumours about someone;
  • sudden rages or displays of temper against an individual or group, often for trivial reasons;
  • subjecting someone to unnecessary excessive or oppressive supervision, monitoring everything they do or being excessively critical of minor things;
  • persistent and unjustified criticism;
  • setting menial or demeaning tasks which are inappropriate to the job or taking away areas of work responsibilities from an individual for no justifiable reason;
  • ignoring or excluding an individual e.g. from social events, team meetings, discussions and collective decisions or planning;
  • making threats or inappropriate comments about career prospects or job security.

Are you a bully?

It is possible that you are unaware of the effect which your behaviour has on others. For example, do you recognise any of the following:

  • do you consider that you are never wrong or that your way of doing a job is always right?
  • do you shout at your employees or colleagues to get things done?
  • are you sarcastic or patronising to your employees or colleagues?
  • do you frequently criticise individuals, sometimes in front of others?
  • do you often criticise minor mistakes but fail to give recognition to valuable contributions or good work?
  • do you blame others for mistakes in your work area?
  • do you refuse requests for leave or time off without giving a valid reason;
  • do you ignore a colleague, or spread rumours or malicious gossip?

The effect of harassment or bullying

Harassment or bullying can be one of the most upsetting or humiliating experiences a person can suffer. It can too easily be trivialised. It can lead to increased absenteeism and lack of motivation as a result of emotional stress. It can, therefore, have considerable effects on the efficiency of the work of the team, and on the health and personal wellbeing of the individual.

Who you can speak to if you are being harassed or bullied

You can speak to the following people for advice:

  • the Employee Relations team in HROD
  • your Trade Union representative
  • a line manager OR if the line manager is the one causing the harassment or bullying, someone in a more senior grade. You can ask that a manager deal with a complaint ‘informally’. This does not mean that it will not be taken seriously. What it does mean is that it can be dealt with quickly, without fuss and without the need for formal procedures. This is often the best way to deal with incidents or behaviour which arise because of a lack of sensitivity, misjudged humour or thoughtlessness.
  • a trusted friend or colleague, who could speak on your behalf to any of the above as a first step

What to do if harassment/bullying continues

If an individual will not stop the behaviour which you find distressing, or continues to harass or bully you after having agreed to stop you can discuss the next option. If you have earlier involved a manager, talk to him or her again and discuss how you would like the matter dealt with. Alternatively, you can contact the Employee Relations team in HROD.

You may decide to take formal action and write to your manager or Employee Relations team. Guidance on this is given in the Staff Handbook, Section 5.2.

How can I prevent harassment?

As an individual, be aware of the issue and make sure that your own behaviour does not cause offence or misunderstanding.

All line managers have a responsibility to set a good example and to deal promptly and sensitively with complaints of harassment. Full consideration will be given to complaints about conduct which is either deliberately, or likely to be perceived as, harassing or offensive.

What to do if you think someone else is being harassed or bullied

You should speak to the individual and ask them if they find the behaviour a problem. If they do, then you can suggest that they make this clear to the person directly, or speak to a manager. Offer to accompany them if you think that this would be helpful.

False Accusations

Complaints of harassment or bullying will be assumed to have been made in good faith unless there is evidence to the contrary. However, if an accusation of harassment or bullying is shown to be deliberately false and was not a genuine mistake, then management will consider whether action should be taken against the complainant.

Approval and review

This policy will be reviewed and approved by the Policy and Practice Group annually, unless earlier review is appropriate.

AuthorHROD Team – ER 
ReviewedHead of People and Change 
Cleared Corporate Director
ApprovalPPG Approval date Existing policy
Policy version Version 1.0
Review responsibilityPolicy and Practice Group Review date April 2022
Publication scheme Yes
Email to contactemployeerelations@ros.gov.uk