Request to expedite an application

Each expedite request is assessed against needs-based priority criteria.

An open case is protected

Having an open case carries little to no risk. Legal protections are backdated to the day on which the Keeper receives the application.

Having an open case does not impact an owner’s ability to:

• sell land or property
• remortgage
• make changes to their land or property

No rejections after three months

If an application has been with RoS for longer than three months, we will not reject it unless it is legally unavoidable.

In the rare circumstance where an application does have to be rejected, we have an effective process to ensure it can be fast-tracked through the system when it is re-submitted.

Recently submitted applications

The majority of applications submitted to RoS are completed within 35 days. You can find out more about our casework turnaround times.

You should not submit an expedite request within this 35-day timeframe unless it is urgently required:

• within this period
• shortly after

You must consider this before submitting your request

If you need the case completed by a required date

Depending on the reason for an expedite, you may need to supply evidence that supports your required date.

The required date allows us to prioritise requests by urgency.

This can be the required date:

• related to an offer of a loan that is due to expire
• when a transaction is due to settle

You must include your required date on the submission form.

If your case does not meet the assessment criteria

You may have cases that:

• do not meet the assessment criteria
• remain a source of concern

In this situation, contact our Customer Relationship Managers at CRTeam@ros.gov.uk.